Amusematte Australia Pty Ltd (ABN 4407 950 2220) – trading as Scene to Believe (“Scene to Believe”) – is committed to protecting and respecting your privacy, and takes its obligations under the Privacy Act 1988 (Cth) very seriously. As a result, Scene to Believe has implemented practices, procedures and systems to comply with its legal obligations and, in particular, to:
(By “personal information”, we mean information or an opinion about an identified individual, or about an individual who is reasonably identifiable from the information. Those individuals include customers, potential customers, agents, suppliers, distributors, contractors and other business associates).
This Policy sets out how we handle the personal information we collect and hold.
We collect a broad range of personal information, and do so for a broad range of reasons – all of which are reasonably necessary for Scene to Believe’s functions or activities (and particularly in order to provide you with the products and services you would expect from us).
The kinds of personal information we may collect and hold are:
Also, when you visit our site, we may collect information about your computer, including (where available) your IP address, operating system and browser type.
We do not keep files containing all of the above information on all people who contact us, or with whom we deal. In many cases, we may have only one or two pieces of data relating to any particular person.
Also, please note that we do not hold credit card information about customers.
We collect and hold personal information for a variety of purposes – and different kinds of personal information are used for different purposes. In each case, however, the personal information we collect and hold is reasonably necessary for our functions and activities, including in order to provide you with services you would expect from us. These purposes are:
As part of our commitment to protecting your privacy, however, you will also be given the opportunity to “opt out” from receiving communications from us or from third parties that send communications to you in accordance with this Policy or in accordance with any additional consent you give, and we will comply with your decision. You will be able to “opt out”, for example, by clicking on an “unsubscribe” link at the end of an email, or by contacting our Privacy Officer.
Scene to Believe only collects personal information by fair and lawful means, when people:
We prefer to obtain any personal information we collect directly from you. In some cases, however – such as when a friend or relative orders one of our products to be sent to you – it may be unreasonable or impracticable to obtain personal information directly, and we may obtain that information from someone else.
If you are concerned about what personal information we may hold about you, please see below for information on how you can access and (if necessary) correct that information.
In many cases, you will need to provide your real name when interacting with us. This will particularly be the case when you are (for example) purchasing an item or claiming a prize in a competition.
You may however – wherever lawful and practicable – use a pseudonym (or simply not identify yourself) when dealing with us. For example, if you have a complaint or concern about our site, or a general question about any of our products or services, you are welcome to contact us without identifying yourself. In some cases, however, if you do not provide us with information, we may not be able to provide you with our products or services, or respond adequately to you.
For clarification on when you must identify yourself, please contact our Privacy Officer. (You may use a pseudonym – or simply not identify yourself – when making such an enquiry.)
Generally, only our staff will access your personal information, and then only on a “need to know” basis.
We may, however, also disclose your personal information:
Please also note that the transmission of information (including over the internet and by post) is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information – particularly while it is being transmitted to us – so any transmission is at your own risk and we cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.
If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
If you want to review (and, if necessary, correct) personal information that Scene to Believe may have collected and holds on you, please contact our Privacy Officer.
We will respond to your requests to access and to correct your personal information as soon as possible (but in any case within a reasonable period).
Contact our Privacy Officer if you have any complaints about breaches by Scene to Believe of any applicable privacy principles or of any registered code that binds it.
We will treat any complaint about a breach of privacy legislation or any relevant registered code seriously, and will investigate any breach of which we become aware – including how it occurred and how best to prevent such a breach occurring again.
We take all reasonable steps to ensure that your personal information is treated securely and in accordance with this Policy and is not subject to misuse, interference or loss, or unauthorised access, modification or disclosure. For example, apart from using secure servers, we implement firewalls and password access and, where relevant, impose limits on who can access personal information.
If we given you (or where you have chosen) a password which enables you to access our services or parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Scene to Believe holds personal information securely both in its offices and on secure servers, some of which are located in Australia, and some of which are operated by our photo-imaging partner, TriPrism LLC and which are located in the United States.
We will not, however, otherwise transfer your personal information overseas to a country that is not subject to a comparable privacy scheme or to an organisation that does not implement privacy obligations at least comparable to the obligations that apply in Australia.
Contact our Privacy Officer on firstname.lastname@example.org or on 02 9417 1888 if you have any concerns about privacy issues, including in relation to:
Please also contact our Privacy Officer if you want to review and/or correct any personal information we hold about you, or if you receive communications purporting to be connected with Scene to Believe or our services that you believe have been sent other than in accordance with this Policy or in breach of any law.
Please fill in the form below ….